- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Access to highly skilled HP remote support agents
- Travel services in more than 90 countries
- Defective media retention
- Protection against accidents
HP 3y Active Care Next Business Day Response Onsite w/DMR/TRV Notebook HW Supp
HP 3y Active Care Next Business Day Response Onsite w/DMR/TRV Notebook HW Supp
122,89 €
Pagrindinės savybės:
| Produkto informacija | FRT1153935 |
| Liko produktų | 20+ |
- Garantija (mėn.) 0
- Prekių pristatymas Apie 4d.d.
- Likutis 20+
Apie produktą
For hardware incidents that cannot be resolved remotely, an authorized representative will arrive onsite the next business day to provide onsite technical support on HP Active Care hardware products to return them to operating condition. HP may elect to replace certain products in lieu of repairing them. Replacement products will be new or functionally equivalent to new. Replaced products become the property of HP. After they arrive, representatives will deliver service onsite or remotely, at their discretion, until the products are repaired. Work may be suspended temporarily if parts or additional resources are required, but it will resume when they become available.This service also provides mobile computer users with a hardware support solution for their new HP portable product. Next Business Day Hardware Support for Travelers is available for select HP branded products and includes, as locally available, a next-business-day onsite response time (with local-language remote problem diagnosis in participating countries) in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country/geographic location.
Produkto ypatybės
Garantija