Replace failed hardware units quickly and conveniently with HPE Services' reliable next-day exchange service. This easy-to-use HPE Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HPE products.A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HPE. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.Choose Next Day Exchange Hardware Support when you need to: replace defective hardware the day after it goes down, take advantage of convenient door-to-door pick-up and delivery, rapidly access over-the-phone problem diagnosis and technical support, and find a cost-saving alternative to onsite hardware support.
- Protect your investment in HP products
- Provide consistent, predictable levels of support across your entire department or business
- Ease budget planning with fixed-cost support that includes parts and labor
- Give you direct access to proven technical and problem-solving expertise
- Offer a choice of response-time and repair-time commitments
- Deliver prompt, measurable results
- Are available whenever and wherever you do business
