HP Care Pack is exclusive extended-warranty services provided by HP when you buy any HP device. HP Care Pack allows you to upgrade to a better warranty beyond the original warranty so you can rest assured that you are covered with better support for the entire time you are using your HP devices.Standard Exchange Service provides for delivery of a replacement product or part free of freight charges to your location.
- Fast and reliable service exchange for eligible products
- Remote technical assistance to help you resolve problems
- If needed, replacement unit will be shipped to your doorstep the next day
- Includes shipping costs for both ways
- Pre-paid packaging material is provided for your shipment of failed product back to HP
